1. Current status
No final prices or payment flow are active on the Project V public storefront. This draft does not create a refund entitlement or replace final purchase terms.
2. Refund eligibility
Eligibility rules, cancellation periods and any non-refundable work must be decided before sales begin.
3. Digital invitation delivery
The final policy will define when a digital invitation is considered delivered and how customization or publication affects refund eligibility.
4. Technical problems
The final policy will explain the support and resolution process when a purchased invitation cannot be accessed or used as described.
5. How to request help
A verified contact channel, required request information and response process will be added before public launch.
6. Processing
Any approved refund method, timing and payment-provider conditions will be stated after the payment system and business policy are finalized.